Privacy Policy

Effective Date: May 2025

At The Royce Hospitality & Collection ("The Royce," "we," "us," or "our"), we value the trust you place in us and are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our websites, make bookings, or interact with our services (collectively, the "Platform").

By using our Platform, you agree to this Privacy Policy and our Terms of Use. If you do not agree, we kindly ask that you discontinue use of our Platform.

Personal Information We Collect
Depending on your interaction with The Royce, we may collect the following types of personal information:

• Contact & Identification: Name, email, phone number, mailing address, etc.

• Payment Details: When booking or purchasing services, payment information may be collected and processed through our secure payment partners.

• Online Activity & Technical Info: IP address, browser type, device information, website interaction details, cookies, and similar technologies.

• Location Data: We may collect general location information via your IP or device, or precise location with your consent.
   

How We Collect Information

• Directly from You: Through reservations, purchases, inquiries, or account creation.

• Automatically from Website Interactions: Via cookies, pixels, and similar tracking tools when you browse or engage with emails or ads.

• From Partners or Third Parties: Through trusted vendors or affiliates you engage with or who refer you to us.
   

How We Use Information
We use your information to:

• Provide, manage, and improve our services.

• Process reservations and payments.

• Personalize communications and offers.

• Provide customer support.

• Analyze usage for site improvements and security.

• Comply with legal obligations.

You may opt out of marketing communications at any time via the unsubscribe links in our emails.

How We Share Information
We may share your personal information:

• With trusted service providers (e.g., payment processors, marketing partners).

• With business partners for co-branded services or collaborations.

• As part of a business transfer or sale.

• To comply with legal requirements.

• With your consent.

We never sell your personal data.

Cookies & Tracking
We use cookies and similar technologies to personalize your experience and analyze site usage. You can control cookie preferences via your browser settings.

Your Rights & Choices
Depending on your location, you may have rights to:

• Access, correct, or delete your data.

• Restrict certain uses of your information.

• Opt-out of targeted advertising.

• Withdraw consent at any time.

To exercise these rights, please contact us at info@theroycenewport.com.

Data Retention & Security
We retain data only as long as necessary to fulfill our services and comply with legal obligations. While we take reasonable measures to protect your data, no system is 100% secure.

International Data Transfers
By using our Platform, you consent to the transfer and processing of your information in the United States and other jurisdictions as needed, where data protection laws may differ.

Children's Privacy
The Royce Platform is not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date noted above.

Contact Us
If you have questions about our privacy practices or wish to exercise your rights, please contact us at:
📧 hello@theroycenewport.com
📞 401-903-8996
🌐 www.theroycenewport.com